Privacy Policy
We protect your personal information with clarity, care, and full compliance
Data Controller
The data controller responsible for personal data collected through this website is:
MyDiopter
Operated by: Michal Green
Email: michal@mydiopter.com
Location: Israel
For users in the European Economic Area, MyDiopter acts as the data controller under GDPR.
Nature of the Service
MyDiopter provides a digital tool for functional self-assessment of visual comfort for near vision and screen use, and for consumer guidance purposes only.
The service:
Does not provide medical diagnosis
Does not provide medical advice
Does not provide prescriptions
Does not replace a professional eye examination
Accordingly, information collected through the service is treated as functional self-assessment and consumer guidance information, and not as clinical medical records.
Important Functional Nature of Results: Self-assessment results are generated based on user input and device conditions and are intended for general functional awareness only. Results may vary depending on screen size, lighting conditions, user responses and other technical factors. The service is not intended for the detection, diagnosis,
monitoring, or treatment of any medical condition.
Information We Collect
We may collect the following categories of information:
Personal information:
Full name, email address, phone number, date of birth.
Self-assessment information:
Responses and results from visual comfort self-assessments.
Technical information:
IP address, device type, browser type, operating system, cookies and usage analytics.
Payment information:
If payments are made, they are processed by external payment providers. MyDiopter does not store credit card details.
Self-assessment and exercise information: Responses, interaction data and progress information from visual comfort self-assessments and eye-exercise activities.
Purpose of Data Collection
We collect and use personal data only for:
Providing access to the self-assessment tool and displaying results.
Saving results for user follow-up and comparison over time.
Providing consumer guidance and referral to eye-care professionals.
Sending service-related communications, reminders, and support messages, including via email or phone.
Improving website performance, user experience and security.
Complying with legal and regulatory obligations
Marketing Communications: MyDiopter does not send marketing or promotional messages via SMS, WhatsApp, or automated phone messaging without explicit prior user consent. If marketing communications are introduced in the future, users will be asked to provide separate and specific consent, and will have the right to opt out at any time.
Follow-Up and Service Reminders
As part of the service experience, MyDiopter may send users periodic follow-up reminders, including approximately three months after a self-assessment, in order to help users monitor changes in visual comfort over time.
These communications are considered service-related messages and are not promotional marketing messages. Obtaining user consent for processing, referral to eye-care professionals, and service follow-up communications. Users provide consent to receive such service reminders when using the self-assessment tool.
Users may opt out of such reminders at any time by contacting us at michal@mydiopter.com.
Voluntary Provision of Data
Providing personal data is voluntary.
However, without providing required information, the requested service may not be available.
Legal Basis for Processing
We process personal data based on one or more of the following legal bases:
User consent.
Performance of a service requested by the user.
Compliance with legal obligations.
Legitimate interests in operating, securing and improving the service.
For users in the European Economic Area, processing is conducted in accordance with GDPR Article 6.
Data Storage and Retention
Personal data is stored on secure hosting servers.
We retain personal data only for as long as necessary to:
Provide the service.
Maintain reasonable business records.
Comply with legal obligations.
Users may request deletion of personal data, subject to legal retention requirements.
Data Sharing
We do not sell or rent personal data. We may share data only with:
Hosting and cloud infrastructure providers.
Email communication service providers.
Payment service providers, where relevant.
Analytics and security service providers.
All service providers operate under confidentiality and data-protection obligations. Data may be disclosed if required by law or by a lawful authority.
Referral to Eye-Care Professionals
If the user chooses to be contacted by, or schedules an appointment with, an eye-care professional through the MyDiopter platform, relevant personal information and self-assessment results may be shared with the selected professional solely for the purpose of facilitating follow-up care and professional evaluation.
Such sharing will occur only at the user’s request or based on the user’s explicit action within the platform. Eye-care professionals act as independent data controllers with respect to the information they receive. Such sharing is performed only following the user’s explicit consent
and active selection within the platform.
International Data Transfers
Personal data may be processed in Israel, the European Union, the United States or other jurisdictions where our service providers operate.
Where required by law, we implement appropriate safeguards for international data transfers, including contractual data-protection commitments.
Data Security
We apply appropriate technical and organizational measures to protect personal data, including:
Encrypted data transmission.
Access control restrictions.
Secure hosting environments.
Monitoring for unauthorized access.
User Rights
Users may have the following rights, subject to applicable law:
Access personal data held about them.
Request correction of inaccurate data.
Request deletion of personal data.
Withdraw consent for future processing.
Object to certain processing activities.
Request restriction of processing.
Request data portability.
Lodge a complaint with a supervisory authority in the EEA.
Requests may be sent to:
michal@mydiopter.com
We will respond within the time required by applicable law.
Age Limitation
The service is intended for users aged 40 and above.
We do not knowingly collect personal data from minors.
If such data is identified, it will be deleted.
Database Registration
Where required under Israeli law, personal data collected through this website is stored in a database that will be registered with the Israeli Privacy Protection Authority.
Changes to this Policy
We may update this Privacy Policy from time to time.
The current version will always be available on this page.
Continued use of the website indicates acceptance of the updated version.